Pattern & composition
Share your artwork, interior palette or design reference. We develop the proposal around your brief.
Custom hand-tufted carpets & rugs
Custom carpets and rugs for hospitality, workplaces and homes. Explore the pattern, shape, materials and colours with a team that coordinates your order from design to dispatch.

Calendar days.
Free product samples; international courier costs paid by the customer.
01 / A carpet with your character
A reference image, a sketch or a simple idea is enough to begin a conversation. We help turn it into a design and a specification you can review.
Share your artwork, interior palette or design reference. We develop the proposal around your brief.
Discuss a room-sized carpet, an area rug or a shaped design. Dimensions and construction are reviewed for your project.
Explore cut and loop pile, carving and variations in surface height. Review the effect in a physical sample.
Hotel lobbies & suites / Office reception areas / Residential interiors / Bespoke rugs
02 / Feel the difference
Photographs introduce the options. Physical samples help you assess texture, colour and construction before you decide.
Front / Compare the texture and appearance of different yarn and pile options.
Our material samples and yarn books make the choices more tangible. Discuss the fibres, pile construction and finish that suit your space and budget.
Material names shown on sample labels are references. Exact composition, availability and suitability are confirmed for your order.
Help me choose a material ↗From yarn to finished texture
The yarn book introduces the fibre options; the finished sample shows how they look and feel as a carpet surface.
Discuss suitable samples ↗03 / Build your palette
Use our colour pom box to explore a palette for your design. Share a colour reference or interior scheme so we can discuss matching and prepare a sample for review.
Screen colours are a guide. Confirm the final colour with a physical sample.
Talk through your colours ↗04 / From brief to finished carpet
Silverstone coordinates design, the partner factory, production follow-up, inspection and export arrangements. Your team stays informed along the way.
Send a reference, dimensions, quantity, intended use and destination. Include your target arrival date and budget if available.
Start with an ideaReview the design proposal and selected construction. Samples are prepared within 7 calendar days after design approval.
Review the physical sampleConfirm the specification and order details. Production takes 30 calendar days after design approval; shipping is separate.
Receive progress updatesWe inspect before loading and share a report with photographs, then coordinate the agreed shipping arrangements.
See the goods before shipmentAll timings are calendar days. We confirm the sampling and production schedule for your order; international transport and customs clearance are considered separately.
Look inside the process
Explore hand-tufted carpet making in our product film. Silverstone coordinates your order with our partner production team.
Before you enquire
Have a particular application or market requirement? Include it with your enquiry.
Ask us a question ↗No. There is no minimum order quantity for hand-tufted carpets. Share the dimensions and quantity so we can review your design and prepare a quotation.
Yes. Send your artwork, a sketch or a reference image, together with your dimensions and intended use. We review feasibility and develop a design proposal for confirmation.
Product samples are free; you pay the international courier costs. Tell us what you need to assess so we can recommend suitable samples. Full sample books, colour pom boxes and sample sets have separate availability and supply conditions, which we confirm on request.
Samples are prepared within 7 calendar days after design approval. Production takes 30 calendar days after design approval. These timings exclude international shipping and customs clearance. Provide the delivery address and required arrival date for an order-specific schedule and freight quotation.
Yes. We provide a pre-loading inspection report with photographs. You can also request sample details such as the surface, backing and thickness during product selection.
Tell us the destination market, required standard and intended application. We check the available documentation for the particular product and discuss any further testing needed.
Your project starts here
Tell us what you have in mind. We will help you explore the design, material and sample options for your hand-tufted carpet.
Design reference · Dimensions · Quantity
Intended use · Destination / postcode
Required arrival date · Budget, if available